How we handle your information.
Plain-language summary of what we collect, why, and what you can ask us to do with it.
1. Who we are
Haya Medical Center is a dental practice located in Al Taawun, Sharjah, United Arab Emirates. When this policy refers to 'we', 'us', or 'the clinic', it means Haya Medical Center. You can contact us at [email protected] or +971 (6) 702 6688.
2. Information we collect
When you book an appointment, we collect your full name, phone number, email, and a short description of your reason for visit. Clinical records (examination findings, imaging, treatment notes) are collected when you attend the clinic. We do not collect financial or insurance information through the website.
3. How we use your information
We use your information to schedule your appointment, send confirmation and reminder emails, deliver dental care, maintain clinical records as required by U.A.E. regulation, and contact you about follow-up care. We do not sell or share your information with third parties for marketing.
4. Cookies and analytics
We use essential storage for site functions. Only if you select “Allow analytics”, Google Analytics uses cookies to measure visits to selected general public pages and clicks on contact buttons. Google receives technical browser/device information and processes your IP address to provide the service; this is not anonymous browsing. We do not send booking details, names, contact details, medical information, URL query strings or full referrer URLs. Booking, administration and treatment-specific pages are excluded. Advertising personalization is disabled. Google may process analytics data outside the UAE. Your choice is stored for up to 180 days. Use “Privacy choices” on a general public page to withdraw consent; this stops further collection and clears our analytics cookies. Declining does not affect booking or care.
5. Your rights
You can request a copy of your records, correction of inaccurate data, or deletion of non-clinical data at any time by emailing [email protected]. Clinical records are retained for the period required by U.A.E. regulation.
6. Updates
This policy may be updated occasionally. Significant changes will be announced on this page with a new effective date.
Last updated 2026-10-07