How we handle your information.
Plain-language summary of what we collect, why, and what you can ask us to do with it.
1. Who we are
Haya Medical Center is a dental practice located in Al Taawun, Sharjah, United Arab Emirates. When this policy refers to 'we', 'us', or 'the clinic', it means Haya Medical Center. You can contact us at info@hayamc.com or +971 (55) 558 9133.
2. Information we collect
When you book an appointment, we collect your full name, phone number, email, and a short description of your reason for visit. Clinical records (examination findings, imaging, treatment notes) are collected when you attend the clinic. We do not collect financial or insurance information through the website.
3. How we use your information
We use your information to schedule your appointment, send confirmation and reminder emails, deliver dental care, maintain clinical records as required by U.A.E. regulation, and contact you about follow-up care. We do not sell or share your information with third parties for marketing.
4. Cookies and analytics
The website uses a small number of functional cookies (for example, to remember your language choice). We use privacy-respecting analytics to understand which pages are useful; these do not track individual users across sites.
5. Your rights
You can request a copy of your records, correction of inaccurate data, or deletion of non-clinical data at any time by emailing info@hayamc.com. Clinical records are retained for the period required by U.A.E. regulation.
6. Updates
This policy may be updated occasionally. Significant changes will be announced on this page with a new effective date.
Last updated 2026-04-17